Terms & Conditions
09-04-2025
Terms & Conditions
1. Overview
These Terms & Conditions govern your use of services provided by Ascino (“we”, “us”, “our”). By engaging our services or accessing our website, you agree to these terms in full.
2. Services Provided
Ascino provides outbound lead generation services for B2B businesses, including data sourcing, cold email strategy, email copywriting, campaign setup, deliverability support, and performance optimisation.
All services are delivered remotely unless otherwise agreed.
3. Client Responsibilities
To enable us to perform our services effectively, you agree to:
Provide accurate and timely information as requested
Respond to feedback and approvals within reasonable timeframes
Maintain any access credentials (if required for integrations)
You are responsible for the accuracy of any data or materials you provide.
4. Fees and Payment
Fees are outlined and agreed prior to the commencement of services. Payment terms are typically:
A one-off setup fee due before campaign setup
Monthly retainer payable in advance
Late payments may incur interest at 2% per month on outstanding balances. We reserve the right to pause services until payment is received.
5. Cancellation & Termination
You may cancel services with 14 days’ written notice. Setup fees are non-refundable once work has commenced.
We may terminate services if:
Payments are not received on time
You breach any terms in this agreement
Cooperation becomes unreasonably difficult or unprofessional
6. No Guarantee of Results
While we take every measure to optimise performance, we do not guarantee specific outcomes (such as number of meetings booked or leads closed). Marketing performance may vary due to factors outside our control.
7. Intellectual Property
All outreach copy, campaigns, and materials created by Ascino during your engagement are your property upon full payment. Any proprietary tools or frameworks used remain the intellectual property of Ascino.
8. Data Protection & GDPR Compliance
Ascino complies with GDPR. Any personal data we process on your behalf will be handled securely and only used to deliver agreed services. You retain ownership of your client and lead data at all times.
We will never sell or misuse any data provided.
9. Limitation of Liability
Ascino shall not be liable for any indirect, incidental, or consequential losses, including loss of revenue, leads, or reputation. Our total liability for any claim arising from services shall not exceed the fees paid for the month in question.
10. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us: